Frequently Asked Questions
Everything you need to know about your Major Fitness journey
What is the average shipping time for heavy gym equipment?
Due to the size and weight of our power racks and weights, orders typically process within 2-3 business days and arrive via freight within 7-10 business days.
Do you offer professional assembly services?
Yes, we partner with third-party assembly experts. You can select the 'Professional Assembly' option at checkout to have a certified technician set up your equipment.
What is your return policy on fitness gear?
We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees for heavy equipment may apply.
Does Major Fitness equipment come with a warranty?
Absolutely. All our power racks and functional trainers come with a lifetime warranty on the structural frame and a 2-year warranty on cables and pulleys.
Are there financing options available for larger purchases?
Yes, we offer flexible payment plans through Affirm and Klarna, allowing you to split your purchase into monthly installments with 0% APR options for qualified buyers.
How do I track my freight delivery?
Once your order ships, you will receive a tracking number and a link to the carrier's portal. For large items, the freight company will call you to schedule a specific delivery window.